Shipping policy
1. Order Processing Times
All orders are processed and roasted within 1–3 business days. As our coffee is roasted to order, this ensures the highest freshness. Orders are not shipped on weekends or public holidays.
All orders are processed and roasted within 1–3 business days. As our coffee is roasted to order, this ensures the highest freshness. Orders are not shipped on weekends or public holidays.
2. Shipping Rates & Delivery Estimates
Coffee and Tea products are shipped from our partner facility Temecula, CA
- Standard Shipping: Typically 7–10 business days.
- Expedited Shipping: (If offered, list times, e.g., 2-4 business days).
- Shipping charges for your order will be calculated and displayed at checkout.
3. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. International Shipping
At the present time, we only ship within the United States. We are hoping to expand further with future growth so that the world can experience the bold freshness of our products.
At the present time, we only ship within the United States. We are hoping to expand further with future growth so that the world can experience the bold freshness of our products.
5. Customs, Duties, and Taxes
Eredita Tea Company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Eredita Tea Company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
6. Damages
Eredita Tea Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Eredita Tea Company is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
7. Returns Policy
Because our products are food items (coffee and tea) and customized, we do not accept returns. However, if there is a defect or an issue with your order, please contact us within 14 days of delivery.
Because our products are food items (coffee and tea) and customized, we do not accept returns. However, if there is a defect or an issue with your order, please contact us within 14 days of delivery.